Payment is taken in person on arrival. To help us keep our prices competitive and reduce our bank charges we prefer to take payment by cash or bank transfer (we can provide bank details). If you prefer, we can accept debit/credit cards with the exception of American Express and Diners Club cards.
We recommend that you take out travel insurance at the time of making your reservation.
Reception is open for arrival between 4 PM and 8 PM. We ask guests to check out by 11 AM to allow the room to be prepared for the next guests.
Breakfast is served between 8 AM and 9:30 AM. Please let us know if you have any special dietary requirements.
We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room, the building or its grounds during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.
The maximum number of guests per room is 2 with the exception of the Superior Garden Room which may accommodate up to 3 guests when booked as such.
Charging of e-bike batteries is not permitted within the guest house. Please speak to reception if you wish to charge an e-bike battery.
Cooking is not permitted within the guest house.
We understand that accidents happen. If you spill anything on our carpets or soft furnishings please let us know immediately to allow us to take remedial action and avoid staining.
IRN-BRU is not permitted in No. 45 as colouring used in the drink cannot be removed from soft furnishings in the event of spillage. The cost to replace any item stained with IRN-BRU will be charged to the guest.
Cars and their contents are left at your own risk. We do not accept responsibility for loss or damage (save as may not be excluded or restricted by applicable law).
There is an EV charger available to guests on a first come, first serve basis. A charge per kWh will apply, please contact us for more information.
Guests are requested to conduct themselves appropriately at all times and to comply with our procedures and/or requests with regard to conduct and respect for the property of No. 45, its employees, its guests and their health and safety.Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the guest house, or to cause offence to other guests or our members of staff.We reserve the right to refuse accommodation or services or remove you and members of your party from the guest house if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.
Guests are not permitted to smoke in rooms or public areas.
Pets are not permitted.
Cancellations
Cancellations of reservations made 8 or more days prior to arrival are without charge. Bookings cancelled 7 days or less before arrival will be charged a non-refundable cancellation fee of the total cost of the booking. No-shows will be charged the full cost of the reservation.
Group Bookings (4rooms or more)
Changes and cancellations to bookings made up to 28 days prior to arrival are without charge. Bookings cancelled within the 28 days before arrival will be charged a non-refundable cancellation fee of the total cost of the booking.
Amendments
Amendments to reservations made 8 or more days prior to the arrival date are free of charge.Amendments to reservations 7 or less days prior to arrival may be subject to charge.
